aerial view of property on sunny day
Policies & Terms

Terms, Conditions, and Policies

Accommodations Policies
Children

Children of all ages are welcome to stay at the Harbour Village Beach Club. There is no charge for children 12 and under staying in the parent's room and sharing existing bedding. This is not applicable to packages. Children 13 years old and over are subject to the regular government tax of $6.50 per person/night.

Additional Services

As part of the daily rate and fees, the following services are included: airport transfers, welcome beverage upon arrival, kayaks, paddle boards, fitness center, beach chairs and beach towels, daily maid service, Wi-Fi and use of the Internet from computer stations in the reception area.

Smoking

Harbour Village Beach Club is a NON-SMOKING hotel. Smoking is prohibited inside guest rooms, including guest room patios and balconies. A violation of the smoking policy will result in a US$ 1,000 room recovery cleaning fee and possible expulsion from the hotel at management’s discretion. Any unused portion of the guest stay will be nonrefundable. Smoking is only allowed in designated areas.

Temporary Membership to The Club

Guests are temporary members of the Harbour Village Beach Club, which allows them access to the facilities at any time during their stay. Upon check-in, guests must register at the Club’s concierge desk to obtain the Temporary Membership Card for access to the Club’s private Beach, Dive Center, Pool, Spa, Fitness Center, Member’s Lounge, complimentary Wi-Fi and receive charging privileges. The temporary membership is subject to the Club Rules and Regulations.

Arrival and Departure

Check-in is 4 p.m. Checkout is Noon. A half-day late checkout fee applies for late checkout.

Reservation Policy, Deposits, and Cancellations

A deposit of 25% of the total package price is required to confirm all reservations. COVID-19 Revised Cancellation Policy:

Winter & Summer (January 2, 2021 – December 17, 2021):
-Final, non-refundable balance due 14 days prior to arrival and will be charged automatically to the credit card on file.
-Stay is fully refundable up to 14 days prior to arrival. If canceled within 14 days, the stay may be rescheduled with no penalty.

Peak (December 18, 2021 - December 31, 2021):
-Final, non-refundable balance due 30 days prior to arrival and will be charged automatically to the credit card on file.
-Stay is fully refundable up to 30 days prior to arrival. If canceled within 30 days, the stay may be rescheduled with no penalty.

Rates and conditions are subject to change without notice. Other conditions may apply at peak periods, for special programs and group travel. Special terms apply to reservations in the private residences. Please contact reservations for details. All major credit cards are accepted, but not personal checks.

Nightly Rates, Service Charge, Taxes, Peak Period

Nightly rates are in U.S. dollars, are based on the European Plan (no meals are included with nightly rates) and are subject to $6.50 per person/per night room tax and 18% service charge. These rates are for single or double occupancy. The extra person nightly charge is $62 per person/night per room plus $6.50 per person/per night room tax and 18% service charge.

Airport Transfers

Please advise Harbour Village of your flight arrival and departure information so your transfer arrangements may be made. Airport transfers are complimentary. Private transfer arrangements are also available. Please contact reservations for more details.

Pets

Pets are not allowed at the Harbour Village Beach Club with the exception of service dogs. In this case, only one (1) dog under 50 lbs. is allowed, must always be on a leash, cannot be left unattended nor is permitted by the pool area, Spa, Front Desk or inside the Restaurant. Proof of service dog requirement must be presented to reservations before arrival.

Dining Policies
Dining

Daily breakfast, lunch, and dinner are served at the seaside La Balandra Restaurant. Beach and room service are also available. A private, torch-lit dinner on the beach may be arranged through prior reservation at no additional charge. Other dining site options may be available according to occupancy and at management discretion.

Smoking

Smoking is not permitted in the bar, on the main restaurant dining deck or at the beach dining tables at La Balandra Restaurant. Smoking is permitted only in the designated restaurant lounge area. A violation of the smoking policy will result in being asked to leave the restaurant. Pending food orders will be charged and sent to the guest room, or outside guests will be given their food orders for takeout and will be asked to leave the hotel premises.

Tax, Service Charge, and Gratuities

No service charge is applied at La Balandra Restaurant. Additional gratuities are at your discretion. A 6% ABB sales tax applies to consumption items and services purchases throughout the resort.

All menus and pricing are subject to change. All major credit cards are accepted, but not personal checks. As a standard, this luxury hotel in Bonaire has Rates and Conditions that are subject to change without notice.

Spa Policies
Reservations, Cancellations, & Rescheduling

It is best to book spa treatments in advance by contacting reservations at 800-424-0004 or reservations@harbourvillage.com. Spa services are per appointment only. In order to allow enough time to prepare and relax, we recommend arriving ten minutes prior to your appointment.

We require at least 24 hours notice when canceling or rescheduling an appointment. Last-minute cancellations will result in a penalty charge of 50% of your scheduled services.

Health Considerations

A portion of the services offered are not recommended for persons undergoing treatment for certain health conditions or while taking some medications, particularly those with certain allergies, heart ailments, diabetes or pregnancy.

Children

Members and guests under 16 years of age are not permitted in the treatment or spa facilities. Service charge and payment rates for services are quoted per person and do not include 15% service charge or taxes. Prices and service are subject to change without notice. All major credit cards are accepted.

Diving Policies
Diving Policies
  • When booking diving, please take into account a 24-hour period between the last dive and flying time.
  • All divers must be certified and bring proof of certification in order to purchase and use a boat dive package.
  • Bonaire is a protected Marine Park and all visitors are required to pay a Bonaire Nature Fee for all divers and non divers prior to arrival.
  • All students, prior to starting a dive course, must fill out a Medical Form. Any questions that are answered a final “yes” on the medical form require a physician for a medical evaluation. Participation in a course requires physician’s approval.
  • Boat diving packages include weights and unlimited air during package days only.
  • Complimentary concierge dive services are available for all certified divers who sign up for boat dives and boat dive packages, including night dives.
  • To receive concierge service for shore diving, guests must give Great Adventures Bonaire at least 1 hour’s notice, before going shore diving, and return at least 30 minutes prior to the close of business for service upon their return to the resort.
  • Complimentary Nitrox upgrade for Nitrox certified divers only. Proof of certification required.
  • Proof of age required for all juniors 10-15 years of age.
  • Pre-paid diving and dive packages are non refundable and are non transferable.
  • All divers are required by the Bonaire Marine Park to carry out a shore orientation dive before they can go dive off property either by boat or shore.
  • Bonaire Marine Park entry fee for non-residents is $45 per diver per calendar year. A $25 fee will apply for any other users.
  • All diving is subject to availability.
  • Prices are subject to change without notice.
  • All prices include service charge and sales tax.