Best Rate Guarantee

The Benefits of Booking Direct

Making reservations directly on our website or through our reservations office comes with the following perks:

  • Best Rate Guaranteed - If you find a lower rate online, we will match it!
  • Late Check-Out & Early Check-In - In the current room, we offer our guests who book direct late check-out and early check-in, based upon availability.
  • Website/Reservations-Only Offers - We offer website-only special packages, exclusive offers and room types, only available through reservations.
  • Guaranteed Reservations - We guarantee your reservation and will provide a complimentary upgrade upon arrival if your room type is not available.
  • Access to All Room Types - Choose from all of our available rooms, suites, beach houses and villas not found on other booking sites.
  • Priority consideration is given for specific room requests.
  • No Booking Fees - We do not charge any booking fees and there are never hidden fees.
  • The Best Information on Our Property - You’ll find the most accurate visual and textual descriptions of Harbour Village and our room layouts on our website, so there are no surprises when you arrive.
  • You will receive a link to a personal mobile concierge to learn about all of our services and make requests. 
  • You will have access to a knowledgeable and dedicated reservation specialist who has been with the hotel for over 20 years to help you plan your perfect stay.
  • Modifying or Cancelling Your Reservation is Easy - Cancellations on online travel agencies can cost you your entire stay. Direct bookings allow for more flexibility.
  • Terms & Conditions - For our Best Rate Guarantee, if you find a rate online that is lower than anything we offer at the hotel, we’d be delighted to match that rate. Please feel free to speak with Lourdes Abril, our Reservations Manager, directly at 1 (800) 424-0004, (305) 424-1433 or