Best Rate Guarantee

The Benefits of Booking Direct

Making reservations directly on our website or through our reservations office comes with the following perks:

  • Best Rate Guaranteed - If you find a lower rate online, we will match it!
  • Late Check-Out & Early Check-In - In the room reserved, we offer our guests who book direct late check-out and early check-in, based upon availability. Late check-out is till 3:00pm. Requested check-out after 3:00pm will incur a fee. Early check-in, if possible, is from 11:00am.
  • Website/Reservations-Only Offers - We offer website-only special packages, exclusive offers and room types, only available through reservations.
  • Guaranteed Reservations - We guarantee your reservation and will provide a complimentary upgrade upon arrival if your room type is not available.
  • Access to All Room Types - Choose from all of our available rooms, suites, beach houses and villas not found on other booking sites.
  • Priority consideration is given for specific room requests.
  • No Booking Fees - We do not charge any booking fees and there are never hidden fees.
  • The Best Information on Our Property - You’ll find the most accurate visual and textual descriptions of Harbour Village and our room layouts on our website, so there are no surprises when you arrive.
  • You will receive a link to a personal mobile concierge to learn about all of our services and make requests. 
  • You will have access to a knowledgeable and dedicated reservation specialist who has been with the hotel for over 20 years to help you plan your perfect stay.
  • Modifying or Cancelling Your Reservation is Easy - Cancellations on online travel agencies can cost you your entire stay. Direct bookings allow for more flexibility.
  • Terms & Conditions - For our Best Rate Guarantee, if you find a rate online that is lower than anything we offer at the hotel, we’d be delighted to match that rate. Please feel free to speak with our Reservations department, directly at 1 (800) 424-0004, (305) 424-1433 or